Frequently Asked Questions
How far in advanced do I have to book?
For hair services, we are booking out 2-4 weeks. For nail services, we have a waitlist and are booked out 6-8 weeks. Please call or text 386-717-3311 for more information and you’ll hear from one of our dedicated team members within 2-3 business days to begin your footcare journey!
What’s so different about Elite Feet pedicures?
Three main differences set Elite Feet apart from most local salons. Education, Sanitation and Exclusivity. We are trained to help with a variety of nail and foot issues. We are trained to care for high-risk guests such as diabetics, immunocompromised, and oncology guests. Our services are offered in a private nail suite where we consistently practice high levels of sanitation and disinfection. We are a “Safe Zone Solution Protected Establishment”.
What should I do to prepare for my appointment?
If it is your first appointment, please arrive 5-10 minutes early to fill out a consultation form.
For hair appointments, please arrive with inspiration photos of your desired look as well as clean, dry hair.
For nail appointments, Please wear open toe shoes and pants that can expose the lower leg. We recommend not shaving 24 hours prior to your appointment.
I have really “bad feet”, can you help?
We offer high end and advanced foot care services. We do not take insurance and are not medical. We are your first line of defense and are able to offer solutions and recommendations for many nail and foot care issues. We will always direct you to your Doctor if we notice changes in the nails or skin that need supervision and attention. Having said that, we can help you care for your nails and feet. Our goal is to help you have happy healthy feet and nails!
What if I have to cancel or reschedule?
Life happens and we understand. We will try our hardest to help reschedule your appointment at a time that works best for you.
We kindly ask for the courtesy of 48 hours so that we are able to give your reservation to someone on our waitlist. A fee is processed (50% of service) on all appointments that are not canceled within 24 hours of the scheduled time of pampering service.
What products do you use?
We pride ourselves on seeking out the best of the best.
For hair services, we are the area’s only full service Bumble and Bumble salon and boutique store. We use Bumble & Bumble products throughout from shampoo to finished style. We also use Kenra Color, Redken Shades EQ, and Brazilian Blowout. Please inform your stylist of any potential allergies in order to ensure a safe and healthy service.
For nail services, our products are selected from the USA, Canada and Europe because we prioritize the highest quality of ingredients in order to do its best for our guests. Our products are natural, vegan and safe for someone who is diabetic. Also, many products contain ingredients that are anti-bacterial and anti-fungal for happy, healthy pedicuring.